FREEIP App Reviews

I can’t get on my phone

They say they fixed bugs but really what they did was include ads now for 5 seconds when you open the app. What a terrible decision. When people need to look at cameras, it is usually for a reason. Now you need to watch 5 seconds of ads. Get rid of the ads!!!!!!!!

The app always has issues and does not work. Whether on cellular or wifi, with or without vpn, it gives errors failing to load video! 2% of time it may work

It will not open on my iPhone 12 with iOS 14.4

Device won’t connect to the phone app all of a sudden and everything is connected , so frustrating

The new update wiped out all my cameras serial #’s etc.... what a pain because I have over 16 cams. Was happy till now

Hi, I’m using this app for around 1 year. My question is, Can I download this app on my smart tv and view my camera on tv? My cameras are setup somewhere elce, and I need them to be alive where I am? Can you please help me with this??? Beside everything it’s a good app. Thanks

App works then says Device Not Online then works again back and forth daily; app will work or not work at random for years. I paid the security company to fix it about 6 times and each time they show up it happens to be the day it is working. The most unreliable app I ever used. When it does work, I can not view live feed or recorded videos 99% of the time, in the last 3 years it has worked on maybe 3 times and never since. App is horrible

I just started using the app for the past two weeks. I was really excited to be able to see my home security surveillance cams wherever I was. I think it's a great idea except for the fact that every time I want to connect to my cameras I can't. It doesn't really load that good, very seldom does it load at all. I spend more time rebooting my phone and trying to figure out how to connect through this app to view my cameras but very seldom works. I've tried on cell network and my own Wi-Fi 4 feet away from the system and it still doesn't load. Right now it's one star unless the app team can make this work somehow. You know what would be awesome if this app had some programmers who could fix these issues. If my security cameras would use another app I’d be gone

My IPhone 11 can’t connect to my devices, since the software is not update, please update the software for the iOS too

Easy to use. Very nice app

This app never works always off line can’t check my home one unhappy customer

EDIT: I have been using this app for several years now. I wrote my original review below after so much frustration that lasted through many versions of this app. Since my last review, the creator seems to have put more time into fixing bugs and making this app functional. Many of the features that didn’t used to work now function well. I am still weary to update right when a new version is released for fear of losing some of the long awaited functionality, but I can say by now this is probably irrational. Keep up the good work! ——— TRIED using this app for about a month now, but you can't use it because it NEVER WORKS. About 95% of the time you try to view a camera, the app just gives you an error and says "device failed to load". There's no point of trying to view your cameras from a mobile app if the app never lets you view anything. Whether you're on wifi or on a cellular network, it always has trouble loading. I have also tried other camera viewing apps from this same creator and have found that they won't load cameras either.

This is by far the worst security app it is always off line and when it isn’t it is extremely slow.

Fix this stupid app It’s not working!!

I can't scan we code this is a piece of JUNK NEVER NEVER buy Chinese products

I have good experience with app and is one of the best free app with professional look and no adds. Only things to improve is resuming of preview when app is initialize that sometimes gets stuck and u need to move within the menu and go back to preview for the cams to re-appear and resume in their original positions. Even when account is already login. And 2 ipc side-by-side view would be a great to have, for scenarios of only 2 cameras when someone needs to take advantage of all available screen space for larger clear images, particularly in small screens as phones and tablets. Great app overall.

Crashes after launch. iPhone SE, iOS 9.3.3. Update didnt solve my problem, but new were added.

This has got to be the worst app and system ever! I can’t get it to stop resetting itself. I can’t get it to record when it senses motion. So basically I have cameras that I can only see live on my tv screen.. not my phone or not in playback. The lack of instruction and communication also plays a big role in this low rating.

Can't update.Keeps closing down. Unable to wait in real time.

Did an upgrade two days ago and now app is not loading device cannot view in real-time

Admin

It works again ! Quick fix ! Thanks !

Your App is very nice, but after last update app it’s not working. please do something to solve this problem

Since last update program do not work for IOS and it work on Android . I try multiple iPhones and neither of them work. Please fix that. Cheers

Hi I'm from Iraq and I can't login! The freeip app prompt (error time out) and in my pc the connection failed I ask if can configer the setting or any way to make it work please help.

With new update i have error. “request timeout”

I want older version this one bad not open How i can get the old ver.?

Dear After we updated is not working

After the update i can not longer log in and use the app every time i try to log in says “ request timeout “ after many things i have done like reinstall the app ,reset the network settings ,restart the phone and reset the router, none of this works , but when i activate the VPN the app works perfectly , please fix this problem i can not always activate the VPN its cause lagging and internet becomes very slow

App keeps logging me off. Worst support ever

Horrible app! Will not playback recordings when motion is detected. Will not load cameras 90% of the time!

الخيسه

Cannot control playback like other apps , playback at one speed only

Whenever I close the app in iPhone it clears all the login information and I have to login again every time and have to select the system I want

This app works about 1% of the time. "Free" for a reason.

Hasn’t worked since last update.

I bought the dvr and cameras before I realized this was the only app the system could use. i’m 5000 miles away from home and system bombed out. Can’t see anything that’s going on at home.

App connects and works

I dont know what the lasted update was for, but this app has been crashing. Both on iOS and android

Somehow i don’t remember my password & there’s no place to get a reset so i can’t view from my phone help please

Fantastic great job

Thanks

I have been using this for 3 months, very slow and only works 50% of the time, amcrest app is much better, so disappointed

Overall decent app but ptz doesn’t work at all.

Not work. Requires a permanent password and login.

What good is an app if it doesn’t work! What good is an app if you can’t get a hold of technical support? I have had nothing but trouble with this app! If I knew it was this worthless, I would have never gotten the security system I have right now. This is the app that supposedly supports it and I can’t get it to work at all!

Since the most recent update the app works perfectly the the iPhone X

I can view my camera 10 percent of the time and the big 90 percent it freezes up or the app just closes out completely. It also happens on my android phone.